Refund Policy

Please do choose carefully. If however you are unhappy with your product you can choose between a refund, exchange or credit (minus postage expenses) .Please retain your receipt for proof of purchase.This is provided the goods have not been opened or used and all seals and containers are intact.

Please note that whilst every effort is made to accurately portray the items shown on the EKEN website, variations may occur. All images represent an accurate portrayal of its stock at time of publishing, but are subject to change without notice. All care is taken to ensure that pricing is current and accurate at time of upload, however we take no responsibility for typographical errors. Any incorrect pricing will be immediately corrected upon notification.

 

Payment

 

We VISA, MASTERCARD and Bank Transfer payments via secure SSL encrypted web pages.

For Money orders or Cheques please print off the order confirmation email and post it along with your payment.(Orders will not be shipped until payment is cleared)

We also accept direct deposit- please email use with your details once you have completed the electronic deposit so we can ship your products as soon as funds are received.